Please read all policies and FAQs before booking your appointment to make sure you fully understand!
Permanent Make-up Appointments:
A $50.00 deposit is required for all permanent makeup appointments. This is to secure your appointment. The booking fee will be deducted from the total cost of the session. Your appointment is not considered booked until the deposit is paid, so be sure to pay that as soon as possible, after your consultation.
Regular Beauty Service Appointment:
Deposits can be requested upon my discretion for new clients. If it is required, the booking fee will be deducted from the total cost of the session.
For all appointments, a 48-hour notice is required reschedule your appointment. Please email me and let me know, at least 48 hours prior to your appointment time.
Permanent Make-up Appointments:
Should you choose to cancel the day of without notice, you will automatically forfeit your deposit. If you wish to book another appointment, service is to be paid 100% upon booking.
Regular Beauty Service Appointment:
If you choose to cancel the day of without notice, you will be charged a cancellation fee of $25.00 & if you wish to book another appointment, service is to be paid 100% upon booking.
Please contact me if you are going to be late. Being more than 20 minutes late to any appointment, may result in the forfeiture of your deposit and you could be asked to reschedule. Deposits are non-refundable.
If your appointment is cancelled for lateness & you wish to book another appointment, service is to be paid 100% upon re-booking.
This policy is in place because all clients receive thorough consultations and detailed, precise work. As a result, I will not rush your appointment or those for other people.
Please allocate plenty of time for travel and account for weather, construction, distance, traffic, public transit delays, parking, etc.
Please familiarize with the address provided in your confirmation email PRIOR to your appointment as this is your responsibility to find the studio on time.
Timely and efficient service is necessary for me to provide outstanding customer service. By booking your appointment with Brow Spell, you acknowledge that you have read, understand, and agree to the cancellation and late policies.
Permanent Make-up Appointments:
Rescheduling your new appointment is only allowed ONCE. You must advise me 2 days in advance or forfeit your deposit. If done more than once, your booking fee could be forfeited and you will be required to send another deposit to re-book.
Regular Beauty Service Appointment:
I require 48 hours notice for the rescheduling of your beauty appointment.
Please be courteous and advise me if you are unable to make it to your appointment,
No shows are unacceptable.
Permanent Make-up Appointments:
If you decide to no show on the day of the appointment with no notice or phone call, you will lose your deposit. If you wish to book another appointment, service is to be paid 100% upon booking. NO EXCEPTIONS.
Regular Beauty Service Appointment:
If you decide to no show on the day of your appointment with no notice or phone call, you will run the risk of not being rebooked for another appointment.
Please understand that it is your responsibility to remember your appointment time & date to avoid late arrivals and missed appointments.
Please note If you have had your eyebrows previously tattooed and are interested in a cover-up/re-work, you MUST email me a clear photo BEFORE booking your consultation appointment.
I cannot guarantee results for cases such as these and I must approve that your eyebrows are workable & that I will be able to give you the results you deserve.
In some cases where the previous work is too dark, dense, discolored, or large, tattoo removal will be highly recommended before we begin the cover-up/re-work.
Previously tattooed areas and cover-ups will almost always require additional appointments for best results.
All permanent cosmetics are considered a multiple-step appointment process.
Healed results will vary with each individual. While strictly adhering to the aftercare is crucial, we have no control over what occurs during the healing process. Absolutely NO guarantees can be made and additional sessions may be required to obtain optimal results. Additional charges will apply. Please follow all pre-care & aftercare, these instructions are designed to limit bleeding and skin sensitivities during the service. Excessing bleeding during the procedure can dilute and expel the pigment color and lead to poor results.
In addition to permanent makeup services, with all beauty services offered at Brow Spell, although I give my best efforts to provide you with quality service, many factors such as; lifestyle, skin type, proper after care, current lip color, eyebrow hair, bone structure, skin care products, any medications before and after can result in a less than desired outcome as each client will heal/take to services differently. In order for your service to heal properly/set (and look the very best) please make sure you follow all Pre & Post Care Instructions provided! Once you leave the studio, it is up to you to take care of what we have created.
(always check your inbox/junk mail)
All clients MUST READ the polices and health clearance before booking any permanent make up service.
If any of the below listed apply to you, I may not perform the procedure on you. • Actively positive with COVID 19 or have been in contact with someone who has been tested positive recently
• If you have recently gotten the COVID vaccine within the last 2 weeks
• If you are pregnant/breast feeding (at risk and sensitive due to change in hormones)
• If you are under the age of 18
• If you are currently sick (coughing, cold, flu, pink eye, etc) or have seasonal allergies
• If you have any skin rashes, sun burns, acne, blemishes, lesions on the area of the procedure
• If you have deep wrinkles in the brow area (may give brows an uneven look)
• If you recently got any Botox/Fillers done within 6 weeks
• If you have active cold sores or history of cold sores (MUST see doctor to get prescribed antiviral herpes medication a week prior to appointment for lip blush appointment)
• If you are diabetic (will not heal properly)
• If you recently got any brow wax, tinting, laminated done recently within the last 2 weeks
• If you have been taking Acutane in the past year (extremely sensitive & thin skin)
• If you take blood thinning medication (increased bleeding which prevents pigment deposit)
• If you have a history of keloids or hypertrophic scarring
• If you are anemic (can faint easily)
• If you have epilepsy (seizures or fainting)
• If you use retinol/retinoids (VITAMIN A) - must be off atleast for 5 weeks as it affects healing and skin sensitivity
• If you have any transmittable blood related conditions or diseases such as Hepatitis B,C or HIV
• If you have any skin allergies to pigmentation or makeup
• If you are allergic to tree nut or coconuts (our pigments used include an ingredient that is derived from these)
• If you have skin conditions like eczema or psoriasis around the brow area (constant flaking or itching of skin causing irritation - skin is not healthy)
• If you have skin cancer
• If you are suffering from bleeding disorder such as hemophilia or have healing disorders
• If you have a pacemarker or have major heart problems
• If you are undergoing chemotherapy or radiotherapy
• If you are taking steroid medication
• If you are allergic to Lidocaine, Prilocaine, Benzocaine, Tetracaine and Epinephrine in a cream or gel form are typically used as anesthesia/numbing.
Please confirm with via email before your appointment if any of these apply to you. If you do not clear all of the qualifications mentioned above, please DO NOT book an appointment. Inquire with your doctor first. If you arrive to the appointment with any of the contradictions, the service will be subjected to a cancellation and forfeiting your deposit.
Brow Spell Studio is not responsible and or liable for any changes once you leave the studio. Although we as artists can do our part by giving our best efforts to provide you with optimal results, the ultimate responsibility after that is on the client to protect and take care of their tattoo/service until it is fully healed/set, to ensure great results.
There are too many factors that contribute to the overall look, healing process and retention of services, which can result in a less than desirable outcome. It is crucial for clients to follow Pre-Care and After Care Instructions to help achieve the best results possible during and after the service.
Permanent makeup is an art and results are never guaranteed (if you require additional touchups, appointments will be based on our current availability and prices).
It is the client’s responsibility to read all Policies, Pre/After Care, Contraindications, Disclaimers in their entirety for whatever service you choose; once you book an appointment at Brow Spell, it is an automatic agreement to accept and comply to all the terms.
Deposits and all services are all non-refundable so please make sure you have read through everything.
If you have any questions prior or after booking, please feel free to contact me anytime!
BROW SPELL STUDIO
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